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Customer Support Engineering

Customer Engineering Support – On demand

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RCMT maintains a staff of highly experienced engineers who are subject matter experts on several commercial and military aircraft platforms. This expertise has allowed RCMT to offer our customers 24-hour/7-days-per-week Customer Service Engineering support for end-users seeking technical assistance and recommendations for general engineering or maintenance questions. Our engineering staff has the business acumen to assist your design engineering groups, field service representatives, supply chain staff, parts suppliers, platform/program managers, and business development/sales personnel.  

We’re also able to perform a Jurisdiction and Classification (J&C) export review of all technical data that may be transmitted internationally in accordance with International Trade Compliance (ITC) rules and regulations. 

Whether it is an AOG, work stoppage, or an urgent situation, our staff is standing by to assist.

Let us know how we can provide your organization with engineering solutions that are tailored to your needs in terms of cost, quality, skills, and confidentiality from project inception to production and sustainment. 

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